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​​Frequently Asked Questions​

​​Have questions? We’ve got answers. This is your one-stop resource for all frequently asked questions about Herbalife. ​

Our Company
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​​Is Herbalife safe?​

Yes, all Herbalife products are safe. All Herbalife products are safe when consumed as directed on the label. To support consumer safety, we recommend any consumer with a medical condition or dietary restrictions to talk to their doctor before use. 

Herbalife is safe for your health. There has been no proven causal link between hepatoxicity, liver disease, kidney damage, or health risks and Herbalife products. All our products are created to be compliant with global, EU and national law to make sure they are safe for use by healthy adults.

How do I know Herbalife products are safe for me?

Herbalife tests all products both internally and through third-party certifying organisations to verify compliance with regulatory guidelines. We test, retest, and then test again. Herbalife has a robust global post-market safety surveillance system in place, which has identified responsible individuals as pharmacovigilance representatives who collect any adverse events (AE) allegedly associated with any of our products, across all of the 90 + markets we operate in.

To help ensure global comprehension and compliance with all consumer safety vigilance policies and procedures, the Global Consumer Safety (GCS) team also provides periodic training to Herbalife Member Services personnel and others who may receive incoming Adverse Event Reports (AERs).

Our Consumer Safety team

Global Consumer Safety is a team of dedicated medical, health, and consumer advocacy professionals whose mission is to ensure that Herbalife upholds the highest safety vigilance standards to protect our consumers in every market worldwide.

Our industry-leading safety programme incorporates advanced technology and comprehensive analytical surveillance methods to help us turn consumer feedback into knowledge.

And with this, consumers can feel confident knowing that everything we do is to create informed product use experiences, nutrition safety educational tools and materials, robust risk mitigation protocols, and of course, to maintain good product stewardship by complying with all consumer safety regulations globally.