Distributor Refund & Resignation Policy:

If a Distributor resigns for any reason, you may be entitled to a full refund of the cost of the IBP and unopened products, HN produced literature and sales aids that are purchased within the previous 12 months. To start the refund process, submit the Inventory Repurchase Form that is available on and contact the Refunds & Repurchase Department 1-855-757-4747 to arrange for the pick-up of items to be returned to Herbalife Nutrition.

Herbalife Nutrition Retail Customer and Preferred Member Refund Policy:

If for any reason a Customer or Preferred Customer is not completely satisfied with any Herbalife Nutrition product purchased directly from us or from a Herbalife Nutrition Independent Distributor, the Customer may return it for a refund or product exchange within 30 days from the date the Customer receives the product. You may contact your Distributor or by calling the Refunds and Repurchase Department 1-855-757-4747 to request a refund or exchange.