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Refund policy

Refund Policies

DISTRIBUTOR REFUND POLICY: If Distributorship is canceled for any reason, you may return all unopened products that were purchased in the previous 12 months for a full refund. To obtain a refund, Distributors may call Herbalife at 866-622-1222 or submit the refund form available at MyHerbalife.com/en-ca.

HERBALIFE CUSTOMER AND PREFERRED CUSTOMER REFUND POLICY: If for any reason you are not completely satisfied with any Herbalife®-MD product purchased directly from Herbalife or an Herbalife Independent Distributor, you may return it within 30 days from receipt for a full refund or product exchange. Refunds and exchanges may be obtained by following the instructions available at Herbalife.com or by calling 866-622-1222 or by contacting your Herbalife Independent Distributor.