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Frequently Asked Questions

​​Have questions? We’ve got answers. This is your one-stop resource for all frequently asked questions about Herbalife.

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How to cancel an Herbalife Distributor membership?

If an Herbalife Independent Distributor resigns for any reason, the Distributor is entitled to a full refund of the cost of the Digital Sign-Up Kit, and unopened products, that were purchased within the previous 12 months. The refund amount includes the cost of the items, any taxes, any shipping and handling costs on the original delivery and return of the items to Herbalife.

Distributors may initiate the refund process by contacting Member Relations through by calling (02) 8555-2828 or +63919-059-2828 or email memberservicesph@herbalife.com.