​Is Herbalife a scam?

No, Herbalife is not a scam. Herbalife is a global direct-selling company that develops and sells high-quality nutrition products and dietary supplements. Founded in 1980, Herbalife has become the #1 active and lifestyle nutrition brand in the world* and one of the largest nutrition companies globally. 

Herbalife® products are sold through a network of Herbalife Independent Distributors who help customers achieve their wellness goals. The Herbalife business opportunity is built on transparency, high standards and compliance with local and global regulations. With low start-up costs and a 12-month money-back guarantee, Distributors have the flexibility to build their own businesses. 

The Herbalife business opportunity involves hard work. There is no shortcut to making money, no guarantee of success. 

Herbalife supports Distributors with marketing and social media assets, including rewarding sales techniques. The company has over 45 years of experience in the nutrition industry and continues to be the #1 weight management and well-being brand in the world.† 

*Source: Euromonitor; CH2025ed, active & lifestyle nutrition as weight management & wellbeing, sports nutrition and vitamins & dietary supplements definitions; combined % RSP share GBO for 2024. 

†Source: Euromonitor; CH2025ed, weight management & wellbeing definition; combined % RSP share GBO for 2024. 

Is Herbalife legitimate? 

Yes, Herbalife is a legitimate company that operates in more than 90 markets and follows strict legal and regulatory guidelines. The company’s Gold Standard Guarantee ensures consumer protection and fair business practices. Herbalife also supports Herbalife Independent Distributors with marketing tools, training and sales techniques to help them succeed. 

Our Gold Standard Guarantee, which includes our refund policies, ensures the following: 

1. There are no monthly minimum purchases required, and start-up costs are low. 
2. There is a fully refundable, 12-month money-back guarantee for the cost of the International Business Pack/Digital Starter Kit if the Distributorship is canceled for any reason. 
3. Refund Guarantee: 100% refund guarantee on unopened products and unused U.S. corporate event tickets, including taxes and any handling costs, that were purchased in the previous 12 months if the Distributorship is canceled for any reason. The cost of shipping, both the initial delivery and return shipping, will also be refunded.‡ 
4. There is no requirement to purchase any sales and business tools to start up or succeed in your Distributorship. 
5. We clearly define the benefit of each product and appropriate method of use directly on the product label, we want to make absolutely sure that the right products are taken the right way to achieve realistic results. We provide realistic expectations of the business opportunity and the effort required to succeed at all levels. 
6. We provide clear, accurate and timely disclosures to prospective Distributors regarding potential income. Herbalife and our Distributors are committed to the highest standards of ethical behavior. If you become aware of any unapproved claims related to Herbalife® products, representations relating to the business opportunity that are not aligned with the Herbalife Statement of Typical Distributor Earnings or other questionable behavior by another Distributor, please contact Herbalife at 866-866-4744. 

‡To obtain a refund, Distributors in the United States and Puerto Rico may call Herbalife at 855-757-4747 or submit the repurchase form available at MyHerbalife.com. Distributors outside the United States and Puerto Rico should contact their local office for assistance or call 866-866-4744. 

What is the Herbalife controversy? 

Some controversies surrounding Herbalife relate to misconceptions about direct selling and business practices. However, Herbalife’s model is based on product sales, not recruitment, and it follows strict guidelines set by the Direct Selling Association (DSA) and regulatory bodies. 

Herbalife remains committed to customer satisfaction, quality nutrition and providing Distributors with a fair and rewarding business opportunity. 

Is there a lawsuit against Herbalife?

Herbalife has faced lawsuits and regulatory scrutiny, as is common with large corporations. The company has addressed legal matters transparently and continues to comply with all relevant laws.